SMS Policy

About This Policy

This SMS Policy describes how DUI Lawyers Shield Firm ("we," "our," or "us") communicates with you by text message (SMS and MMS) when you provide your phone number through our website, intake forms, phone calls, or other channels. This policy is designed to comply with the Telephone Consumer Protection Act (TCPA), 10DLC registration requirements, and applicable carrier guidelines.

It works alongside our Privacy Policy and Terms of Service.

Consent

You opt in to receive text messages from DUI Lawyers Shield Firm when you:

• Check the "I agree" box on one of our website forms and submit it
• Provide your phone number during a phone call or in-person consultation and verbally consent to text communications
• Reply to a text message we send (for example, replying to a missed-call follow-up)

Types of Messages We Send

If you opt in, you may receive text messages from us that include:

• Case updates: status on your matter, hearing dates, document requests
• Appointment reminders: consultations, meetings, court dates
• Follow-up communications: responses to your inquiry, missed-call follow-ups, requests for additional information
• Account or service notices: changes to your engagement or how to reach us

We do not send unsolicited marketing or promotional text messages to numbers that have not opted in.

Message Frequency

Message frequency varies based on your case and communication needs. There is no fixed schedule. You will typically receive messages only when there is something specific to discuss about your inquiry or case.

Message and Data Rates

Standard message and data rates may apply depending on your wireless plan and carrier. DUI Lawyers Shield Firm does not charge you to send or receive text messages, but your carrier may.

How to Opt Out or Get Help

You can manage SMS communications from us at any time by replying with one of the following keywords:

You can also opt out by calling (954)-707-0530 or emailing us. Opting out of SMS will not affect your ability to call or be called by DUI Lawyers Shield Firm.

Supported Carriers

Our SMS service supports all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost, Cricket, MetroPCS, Google Fi, and most regional and MVNO carriers. Carriers are not liable for delayed or undelivered messages.

Privacy and Confidentiality

We do not sell, rent, or share your mobile phone number with third-party marketers. Information collected through SMS communication is handled in accordance with our Privacy Policy.

Children

Our services are intended for individuals 18 years of age and older. We do not knowingly send SMS communications to minors.

Changes to This Policy

We may update this SMS Policy from time to time. Changes are effective when posted on this page. The "Last Updated" date above reflects the most recent revision. Continued use of our SMS communications after changes means you accept the updated policy.